Help & support
Talk to a person on the RepLog team, not a bot. Every message gets a case number straight away and a human reply within 24 hours.
In the Android app: Settings → Help & support. Your case, our replies and its status (open, waiting on you, resolved) stay in one thread, so you never have to explain twice.
Quick answers
For athletes and students, yes, forever: logging, macros, the scanner, history and export. Coaches pay for their plan. See pricing.
Sign in on the website, open Plan & billing and tap Restore / refresh my plan. It asks the payment provider again. Still wrong? Open a billing case and we'll fix it or refund you in full.
Plan & billing → Cancel renewal. Your plan runs to its end date and nothing more is charged. Refunds within 7 days of a payment: see the refund policy.
Settings → Export all my data downloads a ZIP with your workouts, meals, body metrics, steps, messages and AI chats as spreadsheet files. Free, any time.
Android: Settings shows when the phone last synced, how many changes are waiting and any error, with a Sync now button. Nothing is lost while offline; it uploads when you're back online.
Settings → Delete my account, or ask us by email. Export your data first if you want to keep it.
Want a feature? Vote or suggest it on the public roadmap.